Repair and Maintenance

Repair and Maintenance of Laboratory Equipment

This is a crucial part of any testing laboratory’s life cycle. Each measuring instrument, testing, and auxiliary device requires timely maintenance and verification. Our specialists ensure your equipment remains compliant with industry requirements and standards.

  1. Upon calibration, a certificate is issued; after maintenance — a diagnostic and repair report.
  2. We perform regular maintenance and repair of equipment by OFITE, FANN, GRACE, CHANDLER, ATRISAU (GREATEST), and others.
  3. Our clients include Schlumberger, RN-GRP, Sildyukar Geological Exploration, Integra, and many other companies.
Laboratory equipment on a workbench

Service Center for Repair and Maintenance of Laboratory Equipment

HYPROTEC provides a full range of services in the supply, commissioning, calibration, certification, and verification of laboratory equipment and measuring instruments, whether standalone or part of complex devices. We perform annual maintenance, diagnostics, and repair of both warranty and post-warranty laboratory equipment of Russian and foreign manufacture. We also carry out commissioning of new and pre-owned laboratory equipment, including personnel training.

The HYPROTEC team has extensive experience and high qualifications, applying international standards and methodologies to ensure service quality. This guarantees reliable, safe, and long-term operation of laboratory equipment. Our specialists regularly attend training courses at manufacturers’ production facilities in the USA, China, and Russia, which allows us to solve tasks of any complexity accurately and promptly.

After commissioning, laboratory equipment requires periodic inspection and servicing. Timely maintenance ensures long-term, uninterrupted operation and compliance with operational manuals and procedures. Scheduled technical maintenance helps identify and eliminate minor defects and hidden malfunctions, thereby extending the equipment’s service life and avoiding costly repairs or replacements in the future. Reliable, continuous operation is only possible through regular and professional maintenance.

High measurement accuracy can only be achieved through regular calibrations and certifications. We can adjust and fine-tune the equipment according to the manufacturer’s manual, verifying its performance against technical and metrological documentation. During calibration, testing, or certification, our Service Center uses reference standards, certified reference materials (CRM), manufacturer reference samples, and approved-type standards. Work is carried out in strict accordance with the manufacturer’s documentation and measurement methodologies. During servicing, we perform a full inspection, cleaning (including opening the housing and seals), adjustment, lubrication, and alignment of electrical and mechanical assemblies.

Upon completion, the client receives a technical report on the equipment condition, recommendations for part replacement, and an official test, certification, or calibration certificate.

Calibration and certification protocol — HYPROTEC Service Center example

1 User Technical Support

The Service Center maintains constant communication with laboratory equipment users and is always ready to answer any questions related to its operation. We also assist with sourcing and supplying spare parts, selecting compatible analogs, and organizing warranty and post-warranty maintenance for both Russian and foreign equipment.

2 Warranty Maintenance

We provide prompt support throughout the entire warranty period of supplied equipment. The Service Center is equipped to perform a full range of warranty maintenance and repair work — both at our facilities and directly on-site at the customer’s premises — eliminating the need to send equipment away for repairs.

3 Post-Warranty Maintenance

We offer post-warranty annual maintenance services for laboratory equipment in operation, in accordance with technical regulations. The scope of work includes, but is not limited to:

  • Checking the completeness of the setup required for operation;
  • Diagnosing equipment malfunctions, both general and component-level;
  • Performing annual maintenance of all main units as per regulations;
  • Supplying a full set of spare parts and consumables for one calendar year;
  • Carrying out acceptance testing to confirm equipment specifications;
  • Updating equipment software to the latest versions;
  • Providing technical consultation for the customer’s personnel.

Timely maintenance significantly reduces repair costs and minimizes downtime of laboratory equipment.

4 Equipment Certification

The Service Center has the necessary qualifications and technical base to perform initial and periodic equipment certification in accordance with GOST R 8.568-2017. We provide comprehensive certification services that include:

  • Verification of completeness and documentation provided by the customer;
  • Full diagnostics of equipment and its components before certification;
  • Preparation of defect reports (in case of malfunction or incompleteness);
  • Preparation and approval with metrology authorities of certification programs and methodologies;
  • Dismantling and verification of measuring instruments (MI) in accredited metrology centers, and reinstallation of verified instruments;
  • Carrying out certification jointly with metrology representatives;
  • Issuance of primary and periodic certification protocols;
  • Technical consulting for customer representatives.

5 Urgent On-Site Service

Equipment downtime caused by breakdowns is highly undesirable and may result in extended interruptions and financial losses. When spare parts are available, our Service Center specialists can perform urgent repairs, adjustments, and personnel training.

We can conduct on-site diagnostics and repairs anywhere in Russia or abroad, providing all necessary documentation (defect reports, spare-parts estimates, etc.).

6 Training in Equipment Operation and Maintenance

The average service life of laboratory equipment is 10–15 years. During this time, several generations of specialists may change, ownership or operating locations may shift, and equipment may be upgraded or modernized. In such cases, the skills required to work with specific installations may be lost, affecting performance, accuracy, and safety.

We provide initial and refresher training on the operation and maintenance of laboratory equipment. Upon completion, participants receive personal certificates confirming successful training and acquired competencies.

Trusted by Leading Service Companies

Contacts

Tyumen Office

+7 922 318 00 00

Mon–Fri 10:00–19:00

Novy Urengoy Office

+7 912 422 10 80

Mon–Sun 08:00–20:00

  • 629305, Yamalo-Nenets Autonomous Okrug, Novy Urengoy,
    138A Taezhnaya St.